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    Solutions

    Turn More Guest Interactions Into Hotel Revenue.

    Every message to a guest is a chance to tell them about something your hotel offers. Hoscover helps you make the most of it.

    The challenge

    Hotel services go undiscovered

    A hotel can have an excellent spa, a great restaurant and useful extras, and still find that many guests never hear about them. Offers reach guests too late, or not at all, and the revenue is missed.

    Increase ancillary revenue

    Rooms are only part of what a hotel sells. Spa treatments, dining, transfers, upgrades and experiences all add revenue, but only when guests know about them. Promoting those services at the right moment is how hotels grow ancillary revenue without needing more bookings.

    Earn more from existing guests

    Winning a new booking is expensive. A guest who has already chosen your hotel is a relationship you already have. Hoscover helps you use it, through offers during the stay and campaigns that keep you in touch afterwards.

    Promote hotel services more effectively

    Relevant beats loud. An offer works best when it fits the guest and arrives when they can act on it. Hoscover helps you share offers on WhatsApp, using guest and stay information read from your PMS.

    How Hoscover supports this

    The parts that make it work

    Hoscover has two commercial engines, upselling and campaigns, delivered on WhatsApp.

    • Upselling

      Offer guests the services and upgrades your hotel already sells.

    • Campaigns

      Share promotions and announcements with existing guests.

    • WhatsApp

      Reach guests on the channel Hoscover supports today.

    • Read-only PMS data

      Use guest and stay information from your PMS, which Hoscover never changes.

    See everything on the Product page →

    Who it is for

    Built for the hotels that want more from their guests

    • Independent hotels

      Small teams have little time to promote every service by hand. Hoscover helps an independent hotel make sure guests hear about what it offers.

    • Boutique hotels

      A distinctive experience deserves to be noticed. Offers and campaigns help a boutique hotel share its experiences with guests who would value them.

    • Hotel chains and groups

      Groups want a consistent way to engage guests across properties. Talk to us in a demo about how your group would use Hoscover.

    Illustrative guest journey

    One guest, three moments

    An illustration of how a hotel could use Hoscover. It is not a customer result.

    1. Before arrival. A guest with an upcoming booking receives a WhatsApp message about an airport transfer or a room upgrade.
    2. During the stay. The same guest hears that spa appointments are available this week.
    3. After the stay. The hotel sends a thank-you and an offer for a future stay, as part of a campaign to existing guests.

    Revenue Estimator

    Explore your own revenue scenario

    Enter your own guest numbers and assumptions to see what an upselling or campaign scenario could be worth. It is an estimate, not a forecast or a guarantee.

    Frequently asked questions

    Independent hotels, boutique hotels and hotel groups that want to earn more from the guests and services they already have.

    Hoscover is about earning more from existing guests and your hotel's services, such as ancillary revenue. It is not a booking channel or an online travel agency.

    No. Results depend on your property, your guests and the offers you choose. Use the Revenue Estimator to explore a scenario with your own assumptions.

    Hoscover reads data from your PMS and does not write back. Which systems are supported is confirmed in a demo.

    WhatsApp, which is the guest communication channel Hoscover supports today.

    Ready to make more of every guest interaction?

    Book a demo and we will show you how Hoscover could work for your hotel.