Solutions
Turn More Guest Interactions Into Hotel Revenue.
Every message to a guest is a chance to tell them about something your hotel offers. Hoscover helps you make the most of it.
The challenge
Hotel services go undiscovered
A hotel can have an excellent spa, a great restaurant and useful extras, and still find that many guests never hear about them. Offers reach guests too late, or not at all, and the revenue is missed.
Increase ancillary revenue
Rooms are only part of what a hotel sells. Spa treatments, dining, transfers, upgrades and experiences all add revenue, but only when guests know about them. Promoting those services at the right moment is how hotels grow ancillary revenue without needing more bookings.
Earn more from existing guests
Winning a new booking is expensive. A guest who has already chosen your hotel is a relationship you already have. Hoscover helps you use it, through offers during the stay and campaigns that keep you in touch afterwards.
Promote hotel services more effectively
Relevant beats loud. An offer works best when it fits the guest and arrives when they can act on it. Hoscover helps you share offers on WhatsApp, using guest and stay information read from your PMS.
How Hoscover supports this
The parts that make it work
Hoscover has two commercial engines, upselling and campaigns, delivered on WhatsApp.
Upselling
Offer guests the services and upgrades your hotel already sells.
Campaigns
Share promotions and announcements with existing guests.
WhatsApp
Reach guests on the channel Hoscover supports today.
Read-only PMS data
Use guest and stay information from your PMS, which Hoscover never changes.
Who it is for
Built for the hotels that want more from their guests
Independent hotels
Small teams have little time to promote every service by hand. Hoscover helps an independent hotel make sure guests hear about what it offers.
Boutique hotels
A distinctive experience deserves to be noticed. Offers and campaigns help a boutique hotel share its experiences with guests who would value them.
Hotel chains and groups
Groups want a consistent way to engage guests across properties. Talk to us in a demo about how your group would use Hoscover.
Illustrative guest journey
One guest, three moments
An illustration of how a hotel could use Hoscover. It is not a customer result.
- Before arrival. A guest with an upcoming booking receives a WhatsApp message about an airport transfer or a room upgrade.
- During the stay. The same guest hears that spa appointments are available this week.
- After the stay. The hotel sends a thank-you and an offer for a future stay, as part of a campaign to existing guests.
Revenue Estimator
Explore your own revenue scenario
Enter your own guest numbers and assumptions to see what an upselling or campaign scenario could be worth. It is an estimate, not a forecast or a guarantee.
Frequently asked questions
Ready to make more of every guest interaction?
Book a demo and we will show you how Hoscover could work for your hotel.